Privacy Policy

Introduction

ChocoMe (hereinafter referred to as “ChocoMe,” “us,” “we,” or “our”) is dedicated to respecting your privacy and adhering to all relevant data protection and privacy laws. This Privacy Policy applies to all Customers and Users (collectively referred to as “Users”). Additionally, this Privacy Policy pertains to all products and services provided by ChocoMe.lk (hereinafter referred to as the “Site”).

Purpose

We at ChocoMe take pride in our commitment to safeguarding your privacy. This Privacy Policy is provided to assist you in understanding how we collect, utilize, and safeguard your information when you visit and/or purchase products through the Site.

Consent

Continued use of the website www.ChocoMe.lk constitutes your consent to the processing of Personal Information by ChocoMe as per this Policy.

Age Requirement

You must be above 18 years of age to subscribe to any of our Products and/or Services.

Definitions

• Personal Information: Refers to any information provided by you, including but not limited to name, National Identity Card/ Passport/ Driving License Number, address, image, and information obtained by us in the course of providing Products and/or Services to you.
• Third party: A person or a company who is not a party to a contract or a transaction with ChocoMe, excluding ChocoMe’s agents, subsidiaries, government, security agencies, and judiciary.
• Process: Series of actions taken to achieve a result.
• Products and/or Services: Refers to the range of products and/or services offered by ChocoMe.

Receipt of Information

ChocoMe receives your Information as follows:

• Registration information: When you sign up for ChocoMe.lk, you are required to provide information such as your name, email address, and phone number.
• Information you choose to share: Your information also includes the information you choose to share via social media sites such as Facebook and Twitter.
• Information others share about you: We may receive information about you via social and offline competitions that we conduct on a regular basis.

Data Processing

ChocoMe may process your Personal Information for the following purposes:

• Provisioning of the contracted Products and/or Services.
• Processing your orders and managing and administering your account.
• Delivering any services, products, or information requested by you.
• Responding to complaints or account inquiries.
• Administering debt recoveries.
• Undertake market and product analysis based on your use of our Products and/or Services.
• To protect ChocoMe’s vital interests.

Data Integrity

Subject to and to the extent you have made available to us, the Personal Information and any updates thereto, ChocoMe shall make reasonable endeavors to maintain complete, current, and accurate information about you.

User Responsibility

You are responsible for the accuracy and completeness of the Personal Information provided to ChocoMe.

Security Measures

We employ a number of mechanisms (encryption, passwords, physical security) to protect the security and integrity of your personal information against unauthorized access and disclosure.

Disclosure

ChocoMe may disclose your Personal Information where necessary, for the below-mentioned reasons:

• Compliance with legal and regulatory requirements.
• Prevention/detection of crime or prosecution of such offenders.
• Upon the request of relevant government institutions/agencies/authorities.
• To protect ChocoMe’s vital interests.

Access Principle

ChocoMe shall make available (to the extent possible) to a registered user his/her Personal Information in our possession or control within a reasonable time at a reasonable cost.

Third-Party Content

ChocoMe, similar to an Internet Service Provider, is a distributor (and not a publisher) of content supplied by third parties and Users.

Termination

ChocoMe may terminate this Privacy Policy at any time.

Indemnification

User agrees to defend, indemnify, and hold harmless ChocoMe, its subsidiaries, and affiliates.

Change of Control

If the ownership of our business changes, we may transfer your information to the new owner.

Amendments

ChocoMe reserves the right to change provisions of this Policy as a whole or in any portion from time to time at its sole discretion.

General Information

Usernames and User IDs

A username is your unique ID ChocoMe uses to identify you.

Deleting and Deactivating Your Account

If you want to stop using your account, please send an email to [email protected] with your request.

Cookies, Pixels, and Other Similar Technologies

Cookies and pixels are small pieces of data that are stored on your computer, mobile phone, or other device.

Disputes Resolution

For any disputes regarding our use of data and data privacy, please contact: [email protected].

Notifications and Other Messages

We will send you daily notifications via email or SMS upon your subscription to such content. You are free to unsubscribe from such content by selecting the unsubscribe option in your account settings.